DIGITAL COMPLAINT BOOK In accordance with the Consumer Protection and Defense Code, this company provides a Digital Complaint Book for consumers to submit complaints or claims. 1. CONSUMER INFORMATIONFull Name * Document Type * National IDForeigner ID CardPassportDocument Number * Email Address * Phone / WhatsApp * Address * The claimant is under 18 years old If checked, please include the name and contact information of your parent or legal guardian in the complaint details. 2. PURCHASE INFORMATIONType * ServiceProductClaim Amount (USD or PEN) * Description of the Purchased Product or Service * Name of the tour, package, or service purchased 3. COMPLAINT DETAILS AND REQUESTType of Request * ClaimComplaint Claim: Dissatisfaction related to the purchased product or service. Complaint: Dissatisfaction not directly related to the product or service (e.g. customer service). Complaint Details * Please explain what happened in detailRequested Resolution * Describe the solution you are requestingI declare under penalty of perjury that the information provided is true and I accept the terms of this form.
