Last Updated: June 2026
1. Introduction
At Perú Cumbres Explore Travel E.I.R.L. (“Perú Cumbres”), we respect the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website or purchase our travel services.
Our processing of personal data complies with the Peruvian Personal Data Protection Law (Law No. 29733), its Regulations approved by Supreme Decree No. 003-2013-JUS, and any other applicable legal provisions.
2. Data Controller
Legal Business Name: Perú Cumbres Explore Travel E.I.R.L.
Trade Name: Perú Cumbres
Tax Identification Number (RUC): 20607068446
Registered Address:
A.P.V. Santa Fe F-3
Cusco District
Cusco Province
Cusco Region
Peru
Phone
- +51 955 848 450
- +51 984 838 384
3. Personal Information We Collect
Depending on the services requested, we may collect the following information.
Personal Identification
- Full name
- Passport number
- National identification number
- Nationality
- Date of birth
- Gender (when required for travel services)
Contact Information
- Email address
- Telephone number
- Residential address (when required)
Travel Information
- Travel dates
- Number of travelers
- Flight information
- Hotel preferences
- Dietary requirements
- Emergency contact information (when necessary)
- Information required for reservations and permits
Payment Information
Perú Cumbres does not store complete credit or debit card information.
Electronic payments are securely processed through authorized payment providers.
4. Purpose of Data Processing
Your personal information may be used to:
- Process tour reservations.
- Issue Machu Picchu entrance tickets.
- Book train tickets.
- Reserve hotels.
- Arrange tourist transportation.
- Coordinate travel services with suppliers.
- Respond to inquiries.
- Send booking confirmations.
- Provide customer support before, during, and after your trip.
- Comply with legal and tax obligations.
- Send promotional communications only with your prior consent or where permitted by applicable law.
5. Legal Basis for Processing
We process personal data based on:
- Your consent.
- The execution of a travel service agreement.
- Compliance with legal obligations.
- Legitimate business interests where permitted by law.
6. Sharing of Personal Information
To provide the requested travel services, Perú Cumbres may share only the information strictly necessary with:
- Hotels
- Railway companies
- Tourist transportation providers
- Airlines
- Local tour operators
- The Ministry of Culture of Peru
- Government authorities when legally required
- Travel insurance providers (when applicable)
We never sell or rent your personal information to third parties.
7. Data Retention
Personal information will be retained only for the period necessary to:
- Provide contracted services.
- Fulfill legal obligations.
- Comply with accounting and tax requirements.
- Resolve disputes.
- Meet regulatory obligations.
Once the applicable retention period has expired, personal data will be securely deleted or anonymized where appropriate.
8. Information Security
Perú Cumbres implements reasonable administrative, organizational, and technical safeguards to protect personal information against:
- Unauthorized access
- Accidental disclosure
- Loss
- Alteration
- Misuse
- Destruction
Although we apply appropriate security measures, no online system can guarantee absolute security.
9. Your Privacy Rights
Under applicable Peruvian legislation, you may exercise the following rights regarding your personal data:
- Right to information
- Right of access
- Right to rectification
- Right to update
- Right to erasure or cancellation
- Right to object
- Right to withdraw consent, where applicable
Requests may be submitted by email to:
or
We will respond within the time limits established by applicable law.
10. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance.
- Analyze visitor traffic.
- Remember user preferences.
- Enhance the browsing experience.
You may disable cookies through your browser settings; however, certain website features may not function properly.
11. Marketing Communications
We will send newsletters, promotions, or travel offers only if:
- You have expressly agreed to receive them; or
- Applicable law permits such communications.
You may unsubscribe at any time by contacting us or following the unsubscribe instructions included in our emails.
12. International Data Transfers
Because we operate international travel services, certain technology providers or tourism suppliers may process personal information outside Peru.
Whenever international transfers occur, Perú Cumbres takes reasonable measures to ensure that personal information receives an adequate level of protection consistent with applicable privacy laws.
13. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in applicable laws.
- Improvements to our services.
- Technological developments.
- Business requirements.
The most current version will always be available on this website.
14. Contact Us
If you have questions regarding this Privacy Policy or the processing of your personal information, please contact:
Perú Cumbres Explore Travel E.I.R.L.
Trade Name: Perú Cumbres
Tax ID (RUC): 20607068446
Registered Address:
A.P.V. Santa Fe F-3
Cusco District
Cusco Province
Cusco Region
Peru
Phone
- +51 955 848 450
- +51 984 838 384
